This Privacy Policy ("Policy") Sprint Diagnostics Patient app explains how information about you is collected, used, and disclosed by your access or use of this Site/App or otherwise as a result of your interactions with us.
By visiting this site directly or through another site, you accept the terms and conditions of this Policy. This Policy applies to this site and our mobile app. We are not responsible for the content or privacy practices on any website not operated by us to which this site links or that links to this Site.
We collect information from you in several different ways on the Sprint Diagnostics Patient app.
Before using certain portions of this Application, you may be required to complete a registration. During registration, you will be asked to provide to us certain personal and official information, including but not limited to your name, phone number, email address, designation name and work location. In addition, these kinds of personal and organization information are used so as to provide appropriate product features, some product features to function appropriately, for information purposes, to fulfil our requirements, to communicate with you about feedback, service order and patient assistance. we also capture a current location to navigate to customer location. If we encounter a problem with your provided data, your personal information may be used to contact you.
We may also automatically collect information about you when you access or use the Site/App or transact with us, including:
We collect data when users update their App accounts. This may include their name, email, phone number, password, profile picture.
We obtain information about your use of our Site/App, including the type of browser & device you use, access times, pages viewed, your IP.
When you visit the mobile application, it may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within. . The location information may be sent to authorities for taking necessary actions and making policy decisions. Addition to that it also uses the camera and gallery access to set a profile picture and for some other purposes.
The Application also ask to allow the payment gateway (Razorpay) permissions for Billing and other purposes.
We collect information about the browser or mobile device you use to access our services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behaviour.
We also ask for additional permissions such as Camera, File Manager and Direct payment for the additional services like service order, care/support, Whatsapp Chat and call We collect this information to provide you with the requested services and improve your experience using the App.
Information collected by cookies and other tracking technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this site / App, including information about your browsing behaviour and other engagement with the services. We use this information in one or more of the ways described in the "Use of Information" section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.
We use your personal or organization information to process your service request and provide you with service. We may internally utilize your personal information to improve this site’s content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this site.
We will use your personal information to communicate with you about this Site. Also, we may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes or to sign up for email newsletters and special offers. If you submit your email address, we may use it for creating your access to our site/App, for communicating with you for any notices such as downtime.
Information we collect from other sources
We may also receive information about you from other sources and combine or link that with information We have about you or if you make certain content and information publicly available, such as photos, videos, and profile information.
Except as otherwise set forth below, we do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone. We may disclose information to third parties that perform specific functions on our behalf. However, we will only disclose the information that is necessary for them to perform their service. We will use industry standard security measures, including data encryption. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud. While We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect. We may share non-personal information (such as the number of daily visitors to a particular web page) with third parties such as advertising partners. This information does not directly personally identify you or any user.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
We also may collect information offline. We will treat any information collected offline in a manner that is consistent with this Policy.
The Sprint Diagnostics accepts no responsibility for any loss or damage suffered due to your reliance or by any other false beneficiary.
The Sprint Diagnostics reserves the right to modify or withdraw any part of the website/App or any of its content at any time without notice.
If we change or update this Privacy Policy, we will post changes and updates on the Site/App so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated.